When choosing a stop loss carrier, it's important to partner with a company with a history of following through on its promises. Our stop loss claims team is committed to delivering claim payments as expected—while also seeking opportunities to control costs without sacrificing the quality of care.

With a combined average of 20 years of stop loss claims experience, this team of coordinators, examiners, auditor trainers and managers work together to ensure each claim is carefully reviewed and paid in a timely manner. They also provide:

  • Proactive plan document reviews to avoid potential claim interruptions.
  • Consistent and thorough claim research to identify potential cost-containment opportunities.
  • Insightful feedback to both the administrator and broker partner so our mutual client can better understand claim outcomes and costs.
 

Check out our new video series to learn more about our dedicated stop loss claims team and the integral role they play.


  1. Who is the Symetra claims team?

    Learn more about Symetra's stop loss claims team and what they do.

  2. Transparency and communication

    See how we prioritize transparency to ensure effective stakeholder communication.

  3. Managing risk via cost-containment

    Discover how we help our policyholders manage risk.

  4. Stop loss claims technology for customers

    Learn how the Symetra GO Portal helps customers by providing live, real-time policy data that’s accessible 24/7.

  5. Our teams' ongoing training

    See how the learning never ends for our stop loss claims team.

  6. Empowering the customer

    Our stop loss claims team puts their heart and soul into their work. Hear what sets us apart from other carriers.

To learn more about Symetra stop loss, visit our website or contact your Symetra representative.