Hiring frequently asked questions
COVID-19 Response: To ensure the health and well-being of our candidates, our recruiting process is fully virtual. All candidate engagement with our Recruiting team is via email and phone. And all interviews are being conducted using our video conferencing platform.
How long will my profile remain active in your database?
Profiles remain in our system for at least one year. We encourage you to update your profile on a regular basis.
Can I change my password?
You can change your password by logging in to your profile. Once logged in, you will see “Change Password” on the left side of the page. Click on the link and follow the instructions.
What if I forget my password?
If you have forgotten your password, click on the “Forgot Password” link and answer the challenge questions you created when you first created your profile. You will then have the ability to reset your password.
If I change my email address, should I create a new profile?
No. Please log in to your existing profile and update the email address field there. Changing your email there will not change your user login, so be sure to continue using the original email address as your username. Do not create multiple profiles, as this will impede and delay the hiring process.
How do I search for current openings?
Use our job-search tool to find opportunities by keyword, location and area of interest. You can also sign up for job alerts which will notify you when new roles are available matching your interests.
Is there a limit on the number of applications I can submit?
No, there is no limit. You may submit your application for as many positions as you feel are appropriate and match your skills and experience.
What happens to my application after I’ve applied?
If you applied for a specific job, your application will be reviewed by a recruiter. They will contact you directly if your skills and experience are a match or the role.
How do I know if my application was received?
You will receive an email confirmation after you have successfully completed our application process. If you do not receive a confirmation, check that you supplied the correct email address. It is also recommended to check your junk or spam folder.
How quickly is my application reviewed?
Applications are reviewed in the order they are received. A recruiter will contact you directly if your skills and experience are a match for the role. If you are not a match, you will receive an email notification.
How do I know the status of my application?
The status of your application can be seen by logging in to your profile.
Can I make changes to my application, such as adding an updated resume after it is submitted?
Once your application is submitted, it cannot be changed.
Can I contact the hiring manager or recruiter?
No, due to the large volume of applications received, we do not provide the contact information for recruiters or hiring managers. Recruiters review each application and respond only to those candidates who best meet the qualifications for the role.
How should I prepare for an interview?
Our interviews are all conducted using our video conferencing platform. Ensure you're in a quiet place and camera ready for your conversation. Be prepared to provide specific examples of your behavior in particular situations and how it helped you develop and grow. We’ll also ask for examples of how you demonstrated the specific competencies based on the required competencies for the role. And it’s important to do your homework on Symetra. Learn about our Diversity efforts and how we empower our communities. It's also recommended to prepare questions about the role and team.
I don’t see a position that is a fit for my skills and experience. How do I stay in touch with Symetra for future opportunities?
Do you have any internship opportunities?
Yes, our 12 week internship program takes place each summer with interns starting in May and June. Internships are available in various functions across the company including Actuarial, Mortgage Loans, Sales and Technology. Recruitment for interns is typically completed by April for each year's program. Due to COVID-19, Symetra's 2020 internship program will be 100% virtual. To see open internship opportunities, search for jobs using the key word “internship.”
Do you work with candidates who will need work sponsorship?
We require all employees to have permanent work authorization to work for any employer in the United States.