How can we help?
Individual Life
- SwiftTerm policy FAQ
- Get my SwiftTerm policy information
- Make a change or request
- Make a premium payment
- Get my policy information
- How to file a life insurance claim
- Life policy FAQ
- Performance and prospectus
- Fixed account interest rates (PDF)
- Index caps, spreads, and participation rates for Accumulator Ascent IUL policies (PDF)
- Index caps, spreads, and participation rates for Protector IUL policies (PDF)
- Index caps, spreads, and participation rates for SwiftProtector® policies (PDF)
Still need help? Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Report an ethics or fraud concern
You can report ethics or fraud concerns through either of the following independent reporting channels. Reports may be submitted anonymously if you choose.
Ethics/Fraud alert line: 1-888-280-0567
Ethics/Fraud online reporting: EthicsPoint web intake 
Departments
Individual Life
PHONE NUMBERS
General life insurance:
1-800-796-3872
Swift life insurance:
1-833-447-9438
FAX
1-866-532-1361
ADDRESSES
Inquiries and service requests
Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690
Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135
Premium payments
Symetra Life Insurance Company
PO Box 34815
Seattle, WA 98124-1815
Retirement
PHONE NUMBER
General retirement investments:
1-800-796-3872
FAX
Individual annuities and IRAs:
1-866-532-1357
403(b) and 457 plans:
1-866-532-1356
401(k) plans:
1-866-532-1358
Structured settlements and immediate annuities:
1-866-817-8780
ADDRESSES
Inquiries and service requests
Symetra Life Insurance Company
PO Box 674423
Houston, TX 77267-4423
Overnight mail (No in-person visits)
Symetra Life Insurance Company
14710 John F. Kennedy Blvd., Suite 140
Houston, TX 77032-3725
Employee Benefits
PHONE NUMBERS
Group life, disability and stop loss:
1-800-426-7784
Workforce benefits:
1-800-497-3699
Group Online (GO) & My Group Online (MyGO) portals:
1-866-216-7708
ADDRESSES
Inquiries and service requests
Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690
Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135
Mail in premium payments
Regular mail:
Symetra Financial
PO Box 34690
Bellevue, WA 98004-1491
Overnight mail:
Wells Fargo
Attn: Symetra PO Box 1491
1801 Parkview Dr.
Shoreview, MN 55126
WEB-1552 7/26