Customer Service
Call us when disaster strikes
Special accommodations may be available for customers affected by recent natural disasters, including:
- Florida Emergency Order Hurricane Idalia (PDF)
- Hawaii Wildfires (PDF)
- Vermont Flooding Federal Disaster and Storm-Related Damages (PDF)
- Tennessee Department of Insurance (Tornadoes) (PDF)
- Indiana Department of Insurance (Tornadoes) (PDF)
- Mississippi Insurance Department (Severe Weather) (PDF)
- Georgia Severe Weather Directive (PDF)
- Moore County Electrical Power Outage (PDF)
- Indiana Department of Insurance (Floods) (PDF)
- Hurricane Ian OIR Order (PDF)
- Alaska Governor's Bulletin (Storms) (PDF)
- Maryland mail delivery delays
If you reside in an affected county and require assistance, please contact the Symetra customer service line for your product. See the disaster notices below for additional information.
Life insurance and annuities: 1-800-SYMETRA (796-3872)
Group benefits:
Group life, disability and stop loss insurance: 1-800-426-7784
Select Benefits: 1-800-497-3699