Keeping your personal information secure

Symetra employs sophisticated technologies and best practices to ensure that sensitive data is well protected. Here are some of the key ways that we keep your information safe.

Keeping yourself safe

Reporting suspicious communication

If you receive suspicious information that appears to come from Symetra, please email us or call 1-800-796-3872.

While Symetra cannot prevent scammers from targeting consumers by phone, mail or online, we can help you determine if the communication was legitimate.

For more information about staying safe online, visit

Symetra Awarded ISO 27001 Certification for Cybersecurity

Symetra has attained ISO/IEC 27001:2013 certification—a globally recognized standard mandating multiple controls for the establishment, maintenance and certification of an Information Security Management System (ISMS).

These stringent requirements ensure that an organization's data management, customer data and third-party information is secure and that best practices are established for information security.