About us

Symetra Social Impact

Our corporate social responsibility (CSR) program, Symetra Social Impact, focuses on three areas: social commitments, sustainability and governance.
See our Symetra Social Impact at-a-glance (PDF).


A message from President & CEO Margaret Meister

With the March 2022 launch of Symetra Social Impact, our first corporate social responsibility (CSR) program, we took an important step toward realizing our Symetra Empowers vision “to create a world where more people have access to financial freedom” and living up to our aspiration to be the country’s most inclusive insurance company.

"Most inclusive" is a bold ambition that we're working to achieve across our entire business. It shapes how we build and distribute our products, how we meet people where they are, how we support our employees, how we show up in our communities, and how we fulfill our commitment to diversity, equity and inclusion (DEI). These actions send an important signal to both our current customers and the new customer segments we want to reach about how Symetra’s brand values align with their values.

Symetra Social Impact aims to align meaningful transformation across three priority areas—social commitments, sustainability and governance—through eight initial goals that are aligned with the United Nations Sustainable Development Goals. Our initiatives underscore Symetra’s commitment to advancing positive social change, supporting a healthier environment, and making a better world for the communities we serve through a robust CSR program that authentically reflects who we are as an ethical company, an engaged corporate citizen and an inclusive brand.

In 2022, we made some good progress on our goals, including dedicating funds to offset our carbon emissions, launching Missions, our sustainability platform for employees, and establishing our partnership with Morgan State University for our scholarship program. Sumitomo Life, our parent company, is also committed to their role as a corporate citizen with a long-standing corporate citizenship program. Our joint commitment to giving back is one of the key common traits that continues to make our partnership so successful.

Ultimately, fulfilling our promise to be here for our customers now and in the future is our purpose and the reason we come to work every day. Serving our customers, supporting our employees, and innovating for the future are critically important to Symetra’s long-term success. Equally vital, we believe, is our work to support and give back to our communities. With Symetra Social Impact, we aim to be clear, intentional and transparent about our efforts.

Margaret Signature




Historically Black colleges and universities (HBCU) scholarships by 2025



employee participation in community programs by 2025


Financial literacy

community program created by 2025



paper reduction by 2025


Carbon neutral

across business operations by 2023


Supplier guidelines

by 2023



to environmental programs for underserved youth by 2025


New platform

for employee engagement in 2022

Our social goals

Our social goals align with our commitment to show up for our communities, lift up our employees and stand up for DEI.

People matter


We’re partnering with historically Black colleges and universities (HBCUs) to support students obtaining a post-secondary degree. By 2025, we’ll provide multiyear, wraparound support for 25 scholars from HBCU partner institution Morgan State University to fund tuition and barrier reduction.


Employee engagement

Our employees are strongly committed to giving back to their communities and building a better world, and we're creating more opportunities for them to do that. Our goal is to increase their engagement from the 2019 annual participation average of 50% to 65% by 2025 via sustainability programming, volunteerism and giving.


Financial literacy

We believe financial literacy is essential to creating long-term, generational financial health and security. We’re creating a Community Financial Literacy program that will launch in 2025 as part of our commitment to help empower underserved populations.


Our sustainability goals

We’re committed to creating a better world for everyone. See more about our environmental efforts.

Our planet matters

Paper reduction

We’re committed to reducing our paper consumption by 40% compared to 2019 levels by 2025.


Carbon neutrality

We aim to be carbon neutral across business operations by 2023 through a combination of offsets, sustainability measures and reductions.


Supplier guidelines

We believe that the supplies and services we purchase should reflect our commitment to environmental responsibility and supplier diversity. We’re establishing guidelines for our suppliers, and we'll begin implementing them by 2023.


National environmental partnership

We’ve partnered with the National Park Trust and have committed $150K by 2025 to fund access and education programming for underserved youth.


Employee sustainability program

In 2022, we launched an engagement platform alongside our current volunteer and giving programs that connects employees to our overall sustainability work and gives them opportunities to engage personally on environmental and sustainability efforts.



We’re committed to providing value to our customers while also stewarding their money in a sustainable, ethical and transparent way. See how we’re investing in a bright future.

Commitment matters

2022 Symetra Social Impact Report

Review the highlights of our corporate social responsibility program’s first year.

Read the report (PDF)

U.N. Sustainable Development Goals

Our strategy aligns with the United Nations’ Sustainable Development Goals—a blueprint for countries and organizations to follow in creating a more sustainable, healthy and equitable world. We'll focus on the following commitments.

Sustainable Development Goals logo


No poverty


Quality education


Gender equality


Decent work and economic growth


Reduced inequalities


Responsible consumption and production

Human rights statement

Symetra respects human rights and we strive to protect those rights through our practices and policies, as well as through our long-term commitments to our people and our communities, to our customers and to our planet, and how we influence and drive positive social change. Our commitments are described in our Human Rights Statement.

The views and opinions expressed in the U.N. Sustainable Development Goals are those of the entity. Symetra does not assume any responsibility or liability for the activities of the U.N.

This material is for informational purposes only.

Symetra Life Insurance Company (est. 1957) is a direct subsidiary of Symetra Financial Corporation. First Symetra National Life Insurance Company of New York (est. 1990) is a direct subsidiary of Symetra Life Insurance Company and is an indirect subsidiary of Symetra Financial Corporation (collectively, “Symetra”). Neither Symetra Financial Corporation nor Symetra Life Insurance Company solicits business in the state of New York, and they are not authorized to do so. Each company is responsible for its own financial obligations.

Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004.

First Symetra National Life Insurance Company of New York, New York, NY. Mailing address P.O. Box 34690, Seattle, WA 98124.

All Symetra goals are aspirational in nature, there is no guarantee that they will be met.