Customer support

Government Shutdown Assistance

Symetra recognizes that some of our policyholders may be experiencing financial difficulties due to the partial shutdown of the federal government. Symetra products carry provisions that could assist policyholders, including partial annuity withdrawals to quickly access cash and premium grace periods to avoid policy lapses. If you have questions, or need assistance, please contact our customer service team.

Life insurance and annuities:
1-800-SYMETRA (796-3872)

Group benefits:
Group life, disability and stop loss insurance: 1-800-426-7784
Select Benefits: 1-800-497-3699