Customer Service

Got a question?
We're here to help.

 

Corporate Office

800 796 3872

Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET

Important Information

Structured settlements and annuity customers

Frequently asked questions

Disaster
assistance

Impacted by a hurricane?

We can help

Pay
online

Life insurance customer?

Pay premium online

Find resources for:

Contact us

Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET

Symetra Workplace Fraud/Ethics External Hotline:
Available 24 hours a day 7 days a week

888 280 0567

 Your call will be taken by a third party resource who will facilitate addressing your concerns. Calls to this hotline can remain anonymous.

Group Life & Disability Insurance

800 426 7784

Stop Loss

800 426 7784

Select Benefits

800 497 3699

Life & Annuities

800 796 3872


Commercial Mortgage Loans

425 256 8749


 

Life insurance policy holder contact information

Corporate office: 800 796 3872

Fax number: 866 532 1361

Hours
Monday through Friday
6 a.m. - 4:30 a.m. PT
9 a.m. - 7:30 a.m. ET


Inquiries / service requests

Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690

Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135

Premium payments
Symetra Life Insurance Company
PO Box 34815
Seattle, WA 98124-1815


 

Performance & prospectus

Go

Resources for annuity and retirement plan contract holders

 


 

Contact information for annuities and retirement plan contract holders

Fax numbers:
Individual Annuities and IRAs: 866 532 1357
403(b) and 457 Plans: 866 532 1356
401(k): 866 532 1358 


Inquiries / service requests

Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156

Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439


 

Contact information for structured settlement and immediate annuity contract holders 

Fax Number: 866 817 8780


Inquiries / service requests

Symetra Life Insurance Company
PO Box 305159
Nashville, TN 37230-5159

Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439


 

Performance & prospectuses

Go


 

Annuities contract summaries

Contact us

Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET

Life & Disability Insurance

800 426 7784

 

Stop Loss

800 426 7784

 

Select Benefits

800 497 3699

 

GO and MyGO

866 216 7708

New York resident?

In New York, we operate as First Symetra National Life Insurance Company of New York. Visit First Symetra’s website for state-specific forms and information.

New York website

Didn't find what you need?

Call us


800 796 3872


Monday through Friday
6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET