Customer Service
Got a question?
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Corporate Office
800 796 3872
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Important Information
California Consumer Privacy Act
For questions or assistance, please call 800 796 3872, ext. 22216.
CARES Act
Waive your Required Minimum Distribution
Annuities or Retirement Plans Customer?
Find resources for:
General information and resources
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Symetra Workplace Fraud/Ethics External Hotline:
Available 24 hours a day 7 days a week
888 280 0567
Your call will be taken by a third party resource who will facilitate addressing your concerns. Calls to this hotline can remain anonymous.
Group Life & Disability Insurance
800 426 7784
Stop Loss
800 426 7784
Select Benefits
800 497 3699
Life & Annuities
800 796 3872
Commercial Mortgage Loans
425 256 8749
Resources for life insurance policy holders
Life insurance fixed interest rates and IUL index segment performance and cap and participation rates
Fixed accounts
Symetra Protector IUL
> Performance of index segments (PDF)
Index caps and participation rates
Symetra Accumulator IUL
> Performance of index segments (PDF)
Index caps and participation rates:
> Current (PDF) (Base, Core, Select)
> Sept. 15, 2020 - March 15, 2021 (PDF) (Base, Core, Select)
> May 15, 2020 - Sept. 14, 2020 (PDF) (Base, Core, Select)
> Sept. 16, 2019 - May 14, 2020 (PDF) (Base, Core, Select)
> Oct. 15, 2018 - Sept. 15, 2019 (PDF) (Base, Core, Select)
Life insurance policy holder contact information
Corporate office: 800 796 3872
Fax number: 866 532 1361
Hours
Monday through Friday
6 a.m. - 4:30 a.m. PT
9 a.m. - 7:30 a.m. ET
Inquiries / service requests
Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690
Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135
Premium payments
Symetra Life Insurance Company
PO Box 34815
Seattle, WA 98124-1815
Performance & prospectus
Resources for annuity and retirement plan contract holders
Contact information for annuities and retirement plan contract holders
Fax numbers:
Individual Annuities and IRAs: 866 532 1357
403(b) and 457 Plans: 866 532 1356
401(k): 866 532 1358
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Contact information for structured settlement and immediate annuity contract holders
Fax Number: 866 817 8780
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Interest rates for annuities
Plan participant and beneficiary product fees and expense disclosures
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Life & Disability Insurance
800 426 7784
Stop Loss
800 426 7784
Select Benefits
800 497 3699
GO and MyGO
866 216 7708
New York resident?
In New York, we operate as First Symetra National Life Insurance Company of New York. Visit First Symetra’s website for state-specific forms and information.
New York websiteDidn't find what you need?
Call us
800 796 3872
Monday through Friday
6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
