Customer Service
Got a question?
We're here to help.
Corporate Office
1-800-796-3872
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Important Information
California Consumer Privacy Act
For questions or assistance,
please call 1-800-796-3872, ext. 22216.
Find resources for:
General information and resources
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Symetra Workplace Fraud/Ethics External Hotline:
Available 24 hours a day 7 days a week
1-888-280-0567
Your call will be taken by a third party resource who will facilitate addressing your concerns. Calls to this hotline can remain anonymous.
Group Life & Disability Insurance
1-800-426-7784
Stop Loss
1-800-426-7784
Select Benefits
1-800-497-3699
Life & Annuities
1-800-796-3872
Commercial Mortgage Loans
(425) 256-8749
Resources for life insurance policy holders
Life insurance fixed interest rates and indexed universal life (IUL) index caps, spreads and participation rates
Fixed account interest rates
Index caps, spreads, and participation rates for currently available products
Accumulator Ascent IUL policies
> Current (PDF) - (Putnam Index, Allocation Index, Core Index Strategies)
Protector IUL policies
> Current (PDF) - (Putnam Index, Allocation Index, Core Index Strategies)
Life insurance policy holder contact information
Corporate office: 1-800-796-3872
Fax number: 1-866-532-1361
Hours
Monday through Friday
6 a.m. - 4:30 a.m. PT
9 a.m. - 7:30 a.m. ET
Inquiries / service requests
Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690
Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135
Premium payments
Symetra Life Insurance Company
PO Box 34815
Seattle, WA 98124-1815
Symetra Accumulator, Accumulator Ascent and Protector IUL are flexible premium adjustable life insurance policies with index-linked interest options issued by Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004. These policies not available in all U.S. states or any U.S. territory; however, where available, Symetra Accumulator and Accumulator Ascent IUL are usually issued under policy form number ICC17_LC1 and Symetra Protector IUL is usually issued under policy form number ICC18_LC2.
Guarantees and benefits are subject to the claims-paying ability of Symetra Life Insurance Company.
Current fixed account interest rates, Index caps, index spreads, index floors and participation rates are subject to change without notice.
This is not a complete description of the Symetra Accumulator, Accumulator Ascent and Protector IUL policies. For a more complete description, please ask your insurance professional.
Resources for annuity and retirement plan contract holders
Contact information for annuities and retirement plan contract holders
Fax numbers:
Individual Annuities and IRAs: 1-866-532-1357
403(b) and 457 Plans: 1-866-532-1356
401(k): 1-866-532-1358
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Contact information for structured settlement and immediate annuity contract holders
Fax Number: 1-866-817-8780
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Interest rates for annuities
Plan participant and beneficiary product fees and expense disclosures
Securities are offered through Symetra Securities, Inc. (SSI).
Symetra Trek is an individual single-premium deferred annuity contract with index-linked interest options issued by Symetra Life Insurance Company (SLIC). Contract form number is RSC-0536 4/18 in most states. Products, features, terms and conditions may vary by state and may not be available in all U.S. states or any U.S. territory. SSI and SLIC are affiliates and are both located at 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004-5135. Each company is responsible for its own financial obligations.
Symetra Trek is a long-term investment designed for retirement purposes. There is a risk of substantial loss of principal. Please refer to the prospectus for more details.
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Life & Disability Insurance
1-800-426-7784
Stop Loss
1-800-426-7784
Select Benefits
1-800-497-3699
GO and MyGO
1-866-216-7708
New York resident?
In New York, we operate as First Symetra National Life Insurance Company of New York. Visit First Symetra’s website for state-specific forms and information.
New York websiteDidn't find what you need?
Call us
1-800-796-3872
Monday through Friday
6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
