Customer Service
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Corporate Office
800 796 3872
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Important Information
California Consumer Privacy Act
For questions or assistance, please call 800 796 3872, ext. 22216.
CARES Act
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Annuities or Retirement Plans Customer?
Find resources for:
General information and resources
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Symetra Workplace Fraud/Ethics External Hotline:
Available 24 hours a day 7 days a week
888 280 0567
Your call will be taken by a third party resource who will facilitate addressing your concerns. Calls to this hotline can remain anonymous.
Group Life & Disability Insurance
800 426 7784
Stop Loss
800 426 7784
Select Benefits
800 497 3699
Life & Annuities
800 796 3872
Commercial Mortgage Loans
425 256 8749
Resources for life insurance policy holders
Life insurance fixed interest rates and Indexed Universal Life (IUL) index segment performance and caps, spreads and participation rates
Symetra Accumulator IUL Indexed Universal Life
Index segment performance
Index caps, spreads, and participation rates
For Accumulator IUL policies issued beginning June 12, 2021
For Accumulator IUL policies issued before June 12, 2021
> Current (PDF) (Base, Core, Select Index Strategies)
> Sept. 15, 2020 - March 15, 2021 (PDF) (Base, Core, Select Index Strategies)
> May 15, 2020 - Sept. 14, 2020 (PDF) (Base, Core, Select Index Strategies)
> Sept. 16, 2019 - May 14, 2020 (PDF) (Base, Core, Select Index Strategies)
> Oct. 15, 2018 - Sept. 15, 2019 (PDF) (Base, Core, Select Index Strategies)
> March 30, 2018 - Oct. 14, 2018 (PDF) (Core, Select Index Strategies)
> Oct. 24, 2017 - March 29, 2018 (PDF) (Core Index Strategies)
Symetra Protector IUL Indexed Universal Life
Index segment performance
Index caps, spreads, and participation rates
For Protector IUL policies issued beginning June 12, 2021
For Protector IUL policies issued before June 12, 2021
Life insurance policy holder contact information
Corporate office: 800 796 3872
Fax number: 866 532 1361
Hours
Monday through Friday
6 a.m. - 4:30 a.m. PT
9 a.m. - 7:30 a.m. ET
Inquiries / service requests
Symetra Life Insurance Company
PO Box 34690
Seattle, WA 98124-1690
Overnight mail
Symetra Life Insurance Company
777 108th Ave NE, Suite 1200
Bellevue, WA 98004-5135
Premium payments
Symetra Life Insurance Company
PO Box 34815
Seattle, WA 98124-1815
Symetra Accumulator and Protector IUL are flexible-premium adjustable life insurance policies with index-linked interest options issued by Symetra Life Insurance Company, 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004. The policies are not available in all U.S. states or any U.S. territory; however, where available, Symetra Accumulator IUL is usually issued under policy form number ICC17_LC1 and Symetra Protector IUL is usually issued under policy form number ICC18_LC2.
Guarantees and benefits are subject to the claims-paying ability of Symetra Life Insurance Company.
Resources for annuity and retirement plan contract holders
Contact information for annuities and retirement plan contract holders
Fax numbers:
Individual Annuities and IRAs: 866 532 1357
403(b) and 457 Plans: 866 532 1356
401(k): 866 532 1358
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Contact information for structured settlement and immediate annuity contract holders
Fax Number: 866 817 8780
Inquiries / service requests
Symetra Life Insurance Company
PO Box 305156
Nashville, TN 37230-5156
Overnight mail
Symetra Life Insurance Company
100 Centerview Drive, Suite 100
Nashville, TN 37214-3439
Interest rates for annuities
Plan participant and beneficiary product fees and expense disclosures
Securities are offered through Symetra Securities, Inc. (SSI).
Symetra Trek is an individual single-premium deferred annuity contract with index-linked interest options issued by Symetra Life Insurance Company (SLIC). Contract form number is RSC-0536 4/18 in most states. Products, features, terms and conditions may vary by state and may not be available in all U.S. states or any U.S. territory. SSI and SLIC are affiliates and are both located at 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004-5135. Each company is responsible for its own financial obligations.
Symetra Trek is a long-term investment designed for retirement purposes. There is a risk of substantial loss of principaal. Please refer to the prospectus for more details.
Contact us
Monday through Friday, 6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
Life & Disability Insurance
800 426 7784
Stop Loss
800 426 7784
Select Benefits
800 497 3699
GO and MyGO
866 216 7708
New York resident?
In New York, we operate as First Symetra National Life Insurance Company of New York. Visit First Symetra’s website for state-specific forms and information.
New York websiteDidn't find what you need?
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800 796 3872
Monday through Friday
6 a.m. to 4:30 p.m. PT | 9 a.m. to 7:30 p.m. ET
