FAQ

Your account information and password prove that you really are who you say you are. If this information lands in the wrong hands, someone can pretend to be you, steal your personal information, and even make fraudulent financial transactions. Follow these tips from the Department of Homeland Security to secure your accounts and passwords.

Personal technology (phones, tablets, and computers) is part of our daily lives. These devices often know where we live and work, store our banking or credit card information, and connect us with thousands of people. Have you ever wondered what would happen if “bad guys” got a hold of your device? Check out these device security pointers to put your mind at ease.

The internet makes life more convenient than ever. Unfortunately, it’s more convenient for criminals as well. Learn how to make the bad guys’ lives a little harder by using these online safety tips.

Have you ever won a lottery you didn’t enter, or been left money from a billionaire you never knew? Neither have we. But scammers might try to make you believe it’s true. Learn how to identify various scams and what you can do to protect yourself.

If you receive suspicious information that appears to come from Symetra, please email us or call 1-800-796-3872.
While Symetra cannot prevent scammers from targeting consumers by phone, mail or online, we can help you determine if the communication was legitimate.

For more information about staying safe online, visit www.staysafeonline.org.

Symetra has attained ISO/IEC 27001:2013 certification—a globally recognized standard mandating multiple controls for the establishment, maintenance and certification of an Information Security Management System (ISMS).

These stringent requirements ensure that an organization's data management, customer data and third-party information is secure and that best practices are established for information security.