For employers and employees
Manage your benefits with confidence
Securely manage your Symetra group life, disability, supplemental health and stop loss policies with convenient online benefits administration.
For employers
Administer your Symetra workforce benefits and stop loss policies, manage insureds, view billing statements, make payments and more.
For employees
Submit claims, download forms, view certificates and more for your Symetra employee benefits.
What you can do with our benefits portal
Group life and disability insurance
Access policy documents and administrative resources
- Use a single log-in to access information by company, division or affiliate.
- Review evidence of insurability (EOI) reports and check status.
Manage employees for list-bill accounts
- View enrollment reports.
- Enroll new hires, update coverage amounts and eligibility status.
- Change salary, benefit and employment status.
Administer billing
- Make electronic payments via ACH.
- Calculate and remit billing statements for self-administered accounts via the premium calculation tool.
- View enrollment reports, add new hires and update salaries for list-billed accounts.
Manage claims
- Initiate life, disability and leave of absence claims.
- Securely upload documents to a claim.
- Report intermittent time and return to work dates.
Group supplemental health insurance
Find policy information and documents
- Confirm policy coverages.
- Download claim and tax-related forms.
- Run customized Insured Enrollment Reports.
- View and download contracts and certificates.
View billing statements
- Retrieve printer-friendly versions.
- Make payments and sign up for billing statement notifications.
Manage primary insureds
- Add new or search for existing insureds.
- Review primary insureds’ dashboards.
- Edit insureds’ personal information, coverages and dependents.
Stop loss
Find policy information and documents
- Confirm policy coverages.
- Download forms and administrative guides.
- Locate sales and service contact information.
View billing statements
- Access premium reports and payment history.
- Request and view Schedule A information.
- Submit premium calculation statements.
- Make electronic payments.
Check claim status
- Search for reimbursements.
- View claim reports.
- Print reimbursement explanations.
- Send documents securely to our claims team.
Convenient access to benefits information
Submit claims from anywhere, any time
- Submit claims directly from the phone, tablet or desktop.
- Snap a photo of your itemized bill and submit for group supplemental health insurance claims.
Download forms and certificates
- Download and print forms whenever you need them.
- Access group supplemental health insurance certificates, including plan-specific coverage information.
Mobile-friendly convenience—no apps to download
iPhone: add the portal to your phone’s home screen
- Open the portal homepage in your web browser.
- Tap the Share icon in the bottom-middle of the browser.
- Select Add to Home Screen and Add.
Android: add the portal to your phone’s home screen
- Open the portal homepage in your web browser.
- Open the settings menu by tapping the three vertical dots. in the top-right corner of the browser.
- Select Add to Home Screen and Add Automatically.
Ready to get started?
Symetra Life Insurance Company, 777 108th Ave NE, Suite 1200, Bellevue, WA 98004.
First Symetra National Life Insurance Company of New York, New York, NY. Mailing address: P.O. Box 34690, Seattle, WA 98124.
Symetra Life Insurance Company is a direct subsidiary of Symetra Financial Corporation. First Symetra National Life Insurance Company of New York is a direct subsidiary of Symetra Life Insurance Company and is an indirect subsidiary of Symetra Financial Corporation (collectively, "Symetra"). Neither Symetra Financial Corporation nor Symetra Life Insurance Company solicits business in the state of New York and they are not authorized to do so. Each company is responsible for its own financial obligations.
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