Customer support

Frequently asked questions:
Group supplemental health insurance

Have you heard about My Group Online (MyGO)? MyGO is a convenient, user-friendly website that allows you to securely access and manage your Symetra benefits from anywhere, at any time. Use MyGO to quickly access policy information, initiate claims, manage claim payments and more!

Our customer service team is available Monday through Friday, from 7:30 a.m. to 6 p.m. ET at 1-800-497-3699.


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Monday through Friday
7:30 a.m. to 6 p.m. ET