Contact Us

 

CUSTOMER SERVICE INFORMATION

Regular Mail/Payments​
Symetra
Mortgage Loan Dept., SC-14
PO Box 84066
Seattle, WA  98124-8466

Direct/Express Mail
Symetra
Mortgage Loan Department 
777 108th Avenue NE
Suite 1200, SC-14​
Bellevue, WA  98004

 ​ ​​​Customer Service Phone
(425) 256-8749

Customer Service Fax: 
(425) 256-8746 

Loan Servicing email: 
LNSVCR@Symetra.com

Web Portal Questions:
MortgageWebInquiry@Symetra.com		 ​

 

 

 

 ​

 
             

MANAGEMENT​

            

Colin M. Elder
Sr. Vice President, Mortgage Loans
(425) 256-8721
Colin.Elder@Symetra.com

            
             

ORIGINATORS 
Vin Reilly​
Vice President / Loan Origination Manager
(425) 256-5035
Vin.Reilly@Symetra.com​​​ ​​		 ​ Ryan H. Beneson
Sr. Loan Originator
(425) 256-8712
Ryan.Beneson@Symetra.com​		 ​ Doug Clyde
Sr. Loan Originator
(425) 256-5618
Doug.Clyde@Symetra.com​		 ​

​

Sean Giblin
Sr. Loan Originator
(312) 577-2030 ext.5
Sean.Giblin@Symetra.com
  

Mike James
Loan Originator
(425) 256-8873
 ​
Jacquelyn Cleveland
Loan Originator
 ​  

Ryan Brennen 
Loan Originator
 ​
Chris Zieman 
Loan Originator
 ​
Brett Klitz
Loan Originator
(312) 577-2030 ext. 8
Brett.Klitz@Symetra.com
 ​ ​
             

LOAN ANALYSTS
Michelle Marshall
Loan Analysis Manager
(425) 256-5592
Michelle.Marshall@Symetra.com 		 ​ Simran Singh
Sr. Mortgage Loan Analyst
(425) 256-8177
Simran.Singh@Symetra.com		 ​ ​
Kenan Ozgur
Sr. Mortgage Loan Analyst
(425) 256-8176
 ​
Gabriel Valencia
Mortgage Loan Analyst
(425) 256-5619
Gabriel.Valencia@Symetra.com		 ​ Helen Kletsky
Mortgage Loan Analyst
(425) 256-8578
Helen.Kletsky@Symetra.com		 ​ Tina Suarez
Mortgage Loan Analyst
(425) 256-5353
Tina.Suarez@Symetra.com		 ​  

Christian Foster
Mortgage Loan Analyst
(425) 256-8823
Christian.Foster@Symetra.com

 ​

 

 ​   ​  
             

RISK ANALYST​​​​​​​

Patricia A. Pinotti
Sr. Risk Analyst
(425) 256-8604
Patricia.Pinotti@Symetra.com​​​​

 ​   ​
 
 		 ​ ​
             

LOAN CLOSERS​
Laura Pattie
Sr. Manager/Loan Closing
(425) 256-6172
Laura.Pattie@Symetra.com		 ​  Alida M. Estudillo, LPO
Sr. Mortgage Loan Closer
(425) 256-8707
Alida.Estudillo@Symetra.com 		 ​ Casey Bradley
Lead Mortgage Loan Closer
(425) 256-8739
Casey.Bradley@Symetra.com​		 ​  

L.B. Day
Sr. Mortgage Loan Closer
(425) 256-8143
LB.Day@Symetra.com
 ​
Susan Nunmaker, LPO
Sr. Mortgage Loan Closer
(425) 256-8468
Susan.Nunmaker@Symetra.com​		 ​
Susan Moody
Sr. Mortgage Loan Closer
(425) 256-8812

Susan.moody@symetra.com

 ​

 


Emilie Patterson
Mortgage Loan Closer
(425) 256-5371
Emilie.Patterson@Symetra.com

  


Tina Phung
Mortgage Loan Closer
(425) 256-6342
Tina.Phung@Symetra.com

  

 Laura Dodd
Sr. Mortgage Loan Closer
(425) 256-5093
Laura.Dodd@Symetra.com

    
  ​ ​ ​ ​ ​ ​

COUNSEL

 ​ ​ ​   ​ ​
Mo Drayton
Senior Counsel
(425) 256-8105
Mo.Drayton@symetra.com

 ​

 ​

 ​   ​ ​
             

LOAN SERVICING

          
Cheryl Ford
Sr. Manager, Loan Servicing
(425) 256-5619
Cheryl.Ford@Symetra.com​		 ​
Richard W. Ash
Sr. Loan Servicing Accountant
(425) 256-8602
 ​

Lisa Rody
Loan Servicing Accounting Specialist
(425) 256-6102
Lisa.Rody@symetra.com

 ​

​

Cherie Hensdell
Sr. Loan Servicing Portfolio Manager
(425) 256-8608

 ​

Kristy Meadows
Sr. Loan Servicing Portfolio Manager
(425) 256-6175
 ​

Zakwa Morris 
Sr. Loan Servicing Portfolio Manager
 ​ ​

Debby Housinger
Sr. Loan Servicing Insurance Specialist
(425) 256-8253
Debby.Housinger@Symetra.com

 ​

Judy Russell
Loan Servicing Portfolio Assoc.
(425) 256-5293
Judy.Russell@Symetra.com

 ​

Veronika Cojocari 
Loan Servicing Portfolio Manager
(425) 256-8175
Veronika.Cojocari@symetra.com

 ​
 
 
Melissa Bamford
Mortgage Loan Servicer
(425) 256-8180
Melissa.Bamford@Symetra.com		            
             

BUSINESS SYSTEMS

            
Diana Westover
Business Analyst III
(425) 256-8751
Diana.Westover@Symetra.com​		 ​ ​ ​ ​ ​ ​

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