Please Update Your Browser

Our website has detected that you are using an outdated version of Internet Explorer or another unsupported browser. For data security purposes, this browser can no longer access your requested page on Please upgrade your browser to the latest version of Internet Explorer (IE11) or use an alternate browser.

Download the latest browsers: Microsoft Internet Explorer 11 | Edge | Google Chrome | Safari | Mozilla Firefox

After you have updated your browser, you may return to your requested page on

Frequently asked questions

Why is this required?

Older browsers that do not meet current security standards—known as TLSv1.2 protocol—are less secure and more vulnerable to hacks and data theft.

Is this a response to any specific threat?

No. This is a proactive requirement to protect your private information and enhance the security of our systems and data. We encourage all internet users to make sure their home and office browsers are updated regularly.

How can I confirm this is real?

If you have questions or concerns, please contact Symetra Customer Service at 1-800-SYMETRA (796-3872). Representatives are available Monday through Friday from 6 a.m. to 4:30 p.m. PT (9 a.m. to 7:30 p.m. ET).