Symetra Financial is serious about keeping your personal information private and secure. This notice of our privacy policy explains how we use and protect your information.
The information we get about you comes from different sources and may include:
Symetra Financial does not sell or rent information about you to others.
In order to conduct our business and offer you the products and services that you may want, we may share your information within the Symetra Financial family of companies.
We do not disclose your information to anyone else unless allowed or required by law. The law allows us to share your financial information with our affiliates or third parties outside the Symetra Financial family of companies to service, market or underwrite our products and services to you. You cannot prevent these disclosures.
We may share your information with insurance agents, brokers, and financial advisors who sell our products and services. We may also share your information with financial institutions that we have joint marketing agreements with to sell our products and services.
Working with these businesses allows us to provide you with a broader selection of insurance and investment products and services from our companies. These businesses sign a contract with us to keep your information private and secure and to use it only for the services we request.
We only obtain or share medical information in connection with specific products and services. This may include underwriting a life insurance policy, processing a claim, or any other use that we disclose to you before the information is collected.
The independent insurance agents, brokers, and financial advisors who sell our products and services are not our employees and are not subject to our privacy policy.
They may have personal information about you that we do not have. They may use this information differently than we do. Contact your agent, broker, or advisor to learn more about their privacy practices.
We protect your personal information in a variety of ways.
We maintain physical, administrative and technical safeguards to protect this information from unauthorized access.
Employees are only authorized to access this information when they have a business need to do so. We expect the agents, brokers, and advisors who sell our products and services to maintain a high regard for privacy and to safeguard customer information.
We follow your state law when it protects your privacy more than federal law.
We need accurate information to provide you with the best possible service.
If you need to update your information or if the information we have about you is inaccurate or incomplete, please contact us.
Please be sure to include your name and policy number or contract number.
You can also request a copy of the information that we have about you in our files to make sure it is correct. You must make your request in writing and send it to the address shown on your policy or contract or to the address shown above. Within 30 business days of receiving your request, we will send you the information. We will advise you of any person or group to whom we have given the information during the last two years.
If you believe the information about you in our files is wrong, you can notify us in writing. We will review your file and respond to you within 30 business days. If we agree with you, we will change our records. This change will become part of the file. It will be sent to those that received inaccurate information from us. It will also be included in any later disclosures to others.
If we disagree with you, we will explain why. You can provide us with a statement explaining why you believe the information is wrong. This statement will become part of the file. It will be sent to those that received the disputed information from us. It will also be included in any later disclosures to others.
We collect personal information (for example, name, address, e-mail address) on our web site only when you voluntarily provide it to us. Only your domain is recognized when you visit our website; your individual e-mail address is not.
Symetra Financial does not sell information about you to others. If you only browse our web site and do not supply any information, you will not receive unsolicited e-mail, telephone calls, or other marketing materials from Symetra Financial as a result of your visit.
When you make changes to your account or request more information about our products we may forward information you supply to us to your Symetra Financial Independent Insurance Agent or Financial Advisor. We do this so they can service your account or contact you with additional information about our products.
Our website sends cookies to your computer. We use cookies to carry forward information you entered on one page to other pages you visit. The data in the cookies we serve can be used only by our web site and do not contain your personal information. Our cookies do not read data from your computer's hard disk or other web sites' cookies. Symetra Financial does not serve or use cookies that store and track your visits to other web sites.
We use Secure Socket Layer (SSL) encryption technology. SSL protects information as it crosses the Internet. You can tell if you are visiting a secure area by looking at the padlock symbol at the bottom of your browser screen. If it is "locked," you have a secure session.
Symetra Financial has security measures in place to protect the loss, misuse, and alteration of your personal information. Our servers are located in the United States of America and are designed to prevent unauthorized access.
Symetra.com contains links to other web sites. These other web sites are not under Symetra Financial’s direct control, and they may collect information about you that Symetra Financial does not. We are not responsible for the privacy practices or the content of linked web sites.
Symetra Life Insurance Company
Symetra National Life Insurance Company
First Symetra National Life Insurance Company of New York, New York, New York
Symetra Assigned Benefits Service Company
Symetra Investment Services, Inc.
Symetra Securities, Inc.
Clearscape Funding Corporation
Employee Benefit Consultants, Inc. or EBC Mid-America, Inc. doing business as Select Benefit Administrators of America, Ashland, Wisconsin
