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Our advocacy-based approach to disability claims management means we focus on what’s possible to help get people to a better place.


  • Availability: All states (except for New York)
  • Minimum group size: 100 enrolled employees 
        Long-term disability core buy-up plans: 100 eligible employees.


Advocacy-based claims model
Each Symetra disability income insurance policy is supported by professionals trained to look at the entire scope of a claim. When a disability occurs, a dedicated claims examiner and clinical case manager work closely with the employer and employee to find the resources needed to get back to work quickly. 
Menu style of benefits
Employers have the flexibility to choose the provisions they want to offer. You can create a robust selection of benefits or pare it down for a more modest plan.
Telephonic claims intake for short-term disability
Employees on short-term disability need income benefits as fast as possible. Our telephonic claims intake is available for all short-term disability groups-even down to 10 lives-and provides a quick, paperless way to get the approval process started.
Online administration system
Group Online (GO) is our exclusive tool that takes most of the paper (and a lot of the time) out of administering a disability policy. Available 24 hours a day, 7 days a week, it's a simple way to keep everything up-to-date.  
Symetra Group Short-Term Disability Income Insurance can provide financial protection in the event that someone is unable to work due to injury or illness. Plans are offered on an employer-paid or voluntary basis.
Symetra Group Long-Term Disability Income Insurance provides 24-hour protection for on-and off-the-job incidents through a variety of plan designs, including core buy-up and voluntary programs. 
24-hour short-term disability income insurance coverage is available, upon request.

Group Disability Income is insured by Symetra Life Insurance Company located at 777 108th Avenue NE, Suite 1200, Bellevue, WA 98004 and is available in all U.S. states; however, it is not available in any U.S. territory. Our New York subsidiary insures products for New York residents. Benefit availability and provisions may vary by state.


For more information about using GO, contact your Symetra representative.

Contact your independent Symetra Benefits broker or consultant with any questions, or call Symetra directly at 1-800-426-7784.

Learn about the guides, forms and other reference materials needed to administer a Symetra Group Disability Income policy.


Copyright © 2004 - Symetra Life Insurance Company, 777 108th Ave NE, Suite 1200, Bellevue, WA 98004. All rights reserved. Symetra® is a registered service mark of Symetra Life Insurance Company.
Customers may access their account information from this site. Other information in this site may be pending approval for use in states with website filing requirements.