|Is there a charge for administration?
There is no additional charge for administration.
|Is it easy for participants to enroll?
Yes. We can work with you to make sure the enrollment method works for your group members.
|Do you have marketing and enrollment materials to help me promote the policy? Can I get them in Spanish?
Yes we do, and most are available in Spanish. We’ll also translate them into any other language you need.
|When are bills due?
Bills are printed and mailed on the 15th of each month and premium is due by the 1st. Groups that have a monthly rate are sent a standard list bill each month.
|How long does it take Select Benefit Administrators (SBA) to pay claims?
Assuming all necessary information is submitted, SBA typically pays claims 7-10 business days after receipt.
|What happens when a worker terminates from the policy?
The policyholder notifies SBA who will note the change in eligibility on the 1st of the next month’s coverage. SBA will then mail out Continuation of Benefits forms to the worker. If the forms are completed and returned along with corresponding premium, SBA will administer the continued benefits.