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Managed Absence Programs (MAP)
Administering and tracking federal and state-supported leaves is an overwhelming task for many employers.


Outsourcing leave administration allows companies to benefit from the experience of highly trained, experienced absence management professionals who can help with:

  • Compliance with federal and state leave laws
  • Consistent leave report processes
  • ADA considerations
  • Job descriptions that match current physical and cognitive capabilities
  • Management of intermittent leaves


MAPs is a fully integrated leave administration program. All absences are managed concurrently allowing employees to quickly transition from federal or state leaves to any other short-or long-term benefits as needed. Symetra leave administration services include:
  • Federal family and medical leave act (FMLA) including, military leave provisions
  • State family and medical leaves including domestic violence, military and school activity leaves
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • New York Disability Benefits Law (DBL) and New Jersey Temporary Disability Benefits (TDB)
  • Company-sponsored leaves such as extended maternity and paternity leave
  • Tracking services for personal leaves, jury duty, sabbaticals and more
  • Americans with Disabilities Act (ADA) requirements


200 or more eligible employees

Employers who choose Symetra get a professionally managed absence program that reduces their risk of noncompliance while significantly reducing the burden of administering employee time away. Benefits include:
  • Certified FMLA administrators averaging seven years of experience
  • Single intake process for FMLA and STD claims
  • Telephonic submission for all leaves - no file feed requirements
  • Customized implementation, free from internal disruptions
  • A dedicated implementation manager 
  • Consolidated reporting of all leaves

1 Mercer Health & Benefits, LLC. Survey on the Total Financial Impact of Employee Absences. Portland, OR June 2010 


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